10 AI Chatbots to Support Ecommerce Customer Service 2023 The first thing we did was try out ChatGPT ourselves, and we quickly became experts in prompt engineering. For example, we prompted ChatGPT to be supportive and played the roles of different types of users to explore the system’s strengths and shortcomings. We described how we

Sentiment Analysis: How To Gauge Customer Sentiment 2024 Thus, this study aims to use natural language processing (NLP) approaches to propose a machine learning framework for text mining of sexual harassment content in literary texts. The proposed framework involves the classification of physical and non-physical types of sexual harassment using a machine-learning model. Lexicon-based sentiment